TERMS AND CONDITIONS

 

  • Full payment of contracted classes must be made in advance in full.
  • SPANISH WITH PAULA is not responsible for any additional bank charges, interest charges, financial charges, draft fees or other charges.
  • We reserve the right to change our rates, but these will be notified in advance.
  • Payment for classes is via Credit Card, PayPal, or Bank Transfer.
  • After completing your payment, you will receive an email confirmation and from there you can book your class online directly in our booking calendar.
  • Our cancellation and exchange policy is 24 hours in advance by email. If the email is not received within 24 hours BEFORE the start of the

class and the student does not show up for class, will be considered “No Show“, and the total amount of the scheduled class will NOT be refunded.

  • If the class is cancelled within 24 hours before the start, you have the option to change the date/time for another day or receive the amount of the paid class.
  • The contracted class must be scheduled and completed within 1 year from the date of purchase, or classes will be lost.
  • The trial class lasts approximately 30 minutes and is completely FREE.
  • The test class does not commit you to take more classes below.
  • In the event that you need to cancel/reschedule your test class appointment, we ask that you notify us 24 hours prior to the date/time of your scheduled class.

 

HOLIDAYS AND SICK DAYS 

  • Holidays will be known in advance.
  • If for some reason the teacher cannot give the class, the payment sent can be used to schedule a future class. If you prefer a refund it will be given. 

 

If you have further questions, please feel free to contact me via the contact form.